Set Up LEMO TV On Your Device
Find your device below and follow it through. Nearly every app wants the same thing — the Xtream Codes username, password and server URL we send you on signup, or a single M3U link. Once those are in, the channel list fills itself.
Also supported
Using a different app? We support all the major ones. Message us and we'll walk you through it.
The Five Problems People Actually Hit
Nearly every support message we get is one of these, and four of the five you can fix yourself in under a minute.
The channel list is empty
Almost always a typo in the username, password or server URL — they are case sensitive and easy to mistype from a phone screen. Delete the playlist and re-enter it rather than editing it. If you copied the M3U link, make sure nothing was cut off the end.
It buffers on one channel only
That is the feed, not your connection. Try the backup version of the same channel if the list has one, and tell us which channel it was — a single bad feed is something we can fix at our end, but only if we know.
It buffers on everything
Start with Wi-Fi. A Firestick or Android box sitting behind a wall from the router is the usual cause. Wire it in if you can, or move the router. Then check nothing else on the network is downloading. HD wants about 15 Mbps, 4K about 25.
No TV guide showing
The EPG loads separately from the channels and can take a few minutes on first launch. If it is still blank, force the app to refresh the guide in its settings. Some apps only pull the EPG once a day.
“Connection limit reached”
You are watching on more screens than your plan covers, and an app left running in the background counts. Close it properly on the other device rather than just turning the TV off — or move up a plan if the house genuinely needs more.
Still stuck?
Message us on WhatsApp with your device, the app you are using and what you see on screen. That is usually enough for us to tell you the fix without a back-and-forth.
No Line Yet? Start With The Trial
We'll match you to the best app for your device and send the setup guide with your trial line.